Get Services
A clear path to services for every child and family
In Time of Need Incorporated welcomes referrals from government agencies, Georgia DFCS, courts, schools, community partners and families. Our team reviews each request and helps identify the appropriate service, funding and next step.
Organizational Information
Provider information for referral partners
Our organizational information helps agencies and families begin referral, eligibility and payment coordination.
Organizational NPI Type 2
In Time of Need Incorporated has an organizational NPI Type 2 (1013426386) for provider identification and applicable health care transactions. Our EIN is 56 2726728.
Availity Registration
Our organization is registered in Availity to support applicable payer communication, eligibility and administrative processes.
Referral Coordination
We coordinate with authorized agency, court, school, clinical and family contacts throughout the referral process.
Access to Care
Insurance information and our commitment
We want every child and family to understand coverage and available service options before care begins.
Accepted Insurance Information
Accepted insurance plans vary by service, active payer credentialing, member eligibility, covered benefits, location, medical necessity and required authorization. Please contact our team with the plan name and member information so current participation and benefits can be verified before services begin.
Insurance Credentialing Commitment
We will not turn away a child or family because of insurance status. If we are not actively credentialed with a particular insurance plan, we will pursue registration and help the family understand available options and next steps.
Referral Pathways
How to refer a child or family
Each referral begins with the requested service, the family’s immediate needs and authorization to coordinate with the people involved.
Government Agency Referral Process
- Send a referral or written service request with agency contact information.
- Identify the requested service, urgency, goals and funding source.
- Our team reviews the request and confirms required authorization.
- We coordinate intake, service start and authorized reporting.
DFCS Referral Process
- The DFCS case manager submits the referral and family contact information.
- Include the case plan, applicable court documents and service goals.
- Our team confirms consent, funding and service requirements.
- We schedule intake and coordinate authorized progress updates.
Court Referral Process
- Submit the court order or an authorized referral from court personnel, an attorney or supervising professional.
- Identify ordered services, deadlines and documentation needs.
- We obtain required consent and schedule the appropriate intake.
- Progress information is provided only to authorized parties.
School Referral Process
- A school counselor, social worker, administrator or family may contact our team.
- Share the concern, requested support and relevant school information with proper consent.
- We review eligibility, scheduling and the appropriate service pathway.
- Coordination protects student privacy and follows applicable consent requirements.
Family Referral Process
- A parent, guardian or family member contacts our team directly.
- We discuss needs, urgency, insurance and available programs.
- The family completes consent and intake documents.
- We match the child or family with an appropriate service or resource.
Referral Preparation
Required documents
Documents vary by service and referral source. Providing the applicable information helps our team review the request promptly.
Referral or Service Request
A completed referral form or written request that identifies the requested services and referral source.
Child and Family Information
Full legal names, dates of birth, guardian information and current contact details.
Insurance Information
Insurance card, subscriber details and authorization information when available and applicable.
Needs and Goals
Presenting concerns, requested services, current needs, case goals and relevant deadlines.
Supporting Records
Applicable DFCS case plans, court orders, school records, assessments and provider information.
Consent and Release Forms
Signed consent and authorization to coordinate with the referring agency and other approved parties.
Safety and Funding Information
Known safety or risk information, current providers, funding source and authorization details when applicable.
Referral Contact Information
Let us help you begin
Email info@intimeofneed.org, call 678.439.6005, or visit www.intimeofneed.org.
2550 Cobb Parkway, Smyrna, GA 30080 • PO Box 724494, Atlanta, GA 31139
Please do not send sensitive records through unsecured email. Contact our team for the approved submission method.